Parents/Guardians do not know what is occurring with their child throughout the day and are worried they are missing out on special moments or their child is not being cared for properly while they are away.
Create a functional product that can be used by families, childcare providers, and home daycares.
Provide ways to connect and communicate throughout the day
Track hours and payments, as well as contract agreements if needed
Free with premium options for adding multiple users, or subscription for small daycares
PROBLEM
!
GOALS
!
!
Create flows/designs
Complete User Testing
Iterate a lot!
Conduct research
Analyze data
Prioritize findings
ROLE: Product Designer
TOOLS: Google Forms, Figma
TIMELINE: 16 weeks
SKILLS
A mobile app for parent/guardians and childcare providers geared towards keeping track of care and communication for children ranging from 0-6 years old. It’s main features involve an itemized log of daily activities, event calendar, messaging system and photo gallery.
Interview questions helped to learn more about the impact parents/guardians face when they cannot be with their child.
What are some thoughts or feelings that come to mind when you think about leaving your child with someone else?
Interview questions helped to learn more about the impact parents/guardians face when they cannot be with their child.
What are some thoughts or feelings that come to mind when you think about leaving your child with someone else?
of survey participants stated family members help watch their child while they are away.
of survey participants stated family members help watch their child while they are away.
The highest priorities parents/guardians reported to have while their child is in another’s care:
The highest priorities parents/guardians reported to have while their child is in another’s care:
78%
78%
“Worried”
“Nervous”
“Sad”
“Guilty”
Feature
Priority
List
Card
Sorting
Task
HMWs
POVs
Interviews
Surveys
Comp
Analysis
User
Personas
Affinity
Map
RESEARCH METHODS
RESEARCH METHODS
Accessible
Consistent
Interviews
HMWs,POVs
Comp
Analysis
Feature
Priority
List
User
Personas
Affinity
Map
Z
Z
Naps/
Sleep
Food,
Drinks
Diaper,
Potty
Health,
Behavior/Mood
Photos,
Videos
DESIGN PRINCIPLES
The biggest obstacle I faced was how to arrange the items which will be logged. It is a lot of information so creating a clear and cohesive design was difficult. User flows were an essential part for how to organize loggable items. I also created created 3 design options for user feedback:
Consistent
Intuitive
Ease of
Use
Organized
Inclusive
Accessible
Option 3: Pop-Up
Option 3: Pop-Up
Option 2: New Page
Option 2: New Page
Option 1: Wheel
Option 1: Wheel
Accessible
Consistent
Organized
Intuitive
Ease of Use
Inclusive
There are so many childcare apps out there. The competitive analysis, affinity map, user personas, and feature priority list were crucial to determine how could I make this produce different while also meeting the needs of users.
Pick up/drop off
Newsletters
Attendance reports
Admin doc
Log shifts
Create events
Tracker/Data
Growth charts
Share with pediatrician
Moments
“I find comfort in the daily log knowing my child’s activities”
“Easy to use”
“Great for communication”
“Easy and intuitive to use”
“Very nicely organized and detailed”
Photos/
Videos
Loggable
Items
Messaging
System
Payment
System
Other
Features
Positive
Comments
Negative
Comments
Photos
Videos
Calendar
“Cannot edit”
“No videos”
“Bombarded with ads”
“Missing features”
“Unreliable”
“Not super clean”
BABY
DAYBOOK
DAILY
NANNY
DAILY CONNECT
STRENGTHS
ITERATIONS
USER TESTING
4 out of 5 participants completed all 4 tasks in 30 seconds or less, 1 or less errors on each task; Positive feedback from all.
4 out of 5 participants completed all 4 tasks in 30 seconds or less;
1 or less errors on each task;
Positive feedback from all
Remove descriptions from prototype or make them mandatory as optional is too confusing, did not notice messages notification color; Participant 3 had the most difficulty and was also the oldest participant (accessibility!).
“Simple”
“Intuitive”
“Predictive”
“Easy”
“Nice”
“Clean”
CONCLUDING THOUGHTS
I faced challenges with selecting design elements that will be most efficient for users of all ages. With the amount of features and information this app would entail, it was difficult to prioritize all elements and also determine which would be most important for user testing and to be included in my prototype. I also spent forever picking out a color palette!
By completing this project, I learned how to structure a mobile app and incorporate my research to create functional UI design. I sharpened my skills on Figma, especially with my component library and using auto layout.
To improve this project, I would like to build out more features on it so the prototype could be more interactive, such as the “calendar” page.
I am most proud of staying patient and continuing to receive feedback resulting in more iterations and overall, a more polished product🙂
LIL MONKEY TRACKER
After completing user testing and making several iterations, I began preparing LMT for hand-off and created the UI Kit.
After completing user testing and making several iterations, I began preparing LMT for hand-off and created the UI Kit.
I faced challenges with selecting design elements that will be most efficient for users of all ages to use. With the amount of features and information this app would entail, it was difficult to prioritize all elements and also determine which would be most important for user testing and to be included in my prototype. I also spent forever picking out a color palette!
By completing this project, I learned how to structure a mobile app and incorporate my research to create functional UI design. I sharpened my skills on Figma, especially with my component library and using auto layout.
To improve this project, I would like to build out more features on it so the prototype could be more interactive, such as the “calendar” page and the “log items” pages.
I am most proud of staying patient and continuing to receive feedback resulting in more iterations and overall, a more polished product🙂